Terms Of Service
IMPORTANT NOTICE: *All Payments To LoMoNet.com Are
Non-Refundable*
LoMoNet.com ("The Company") agrees to furnish services to the
Subscriber, subject to the following TOS (Terms of Service).
Use of LoMoNet.com. Service constitutes acceptance and agreement
to LoMoNet.com' AUP as well
as TOS (Terms of Service).
All provisions of this contract are subject to the TOS (Terms of
Service) of LoMoNet.com, Inc. and AUP (Acceptable Use Policy).
The AUP may be changed from time to time at the discretion of
the Company. Subscriber understands that change to the AUP by
the Company shall not be grounds for early contract termination
or non-payment.
Disclosure to Law Enforcement: The AUP specifically prohibits
the use of our service for illegal activities. Therefore,
Subscriber agrees that the Company may disclose any and all
subscriber information including assigned IP numbers, account
history, account use, etc. to any law enforcement agent who
makes a written request without further consent or notification
to the Subscriber. In addition LoMoNet.com shall have the right
to terminate all service set forth in this Agreement.
Refund and Disputes: All payments to LoMoNet.com, Inc. are
nonrefundable. This includes the one time setup fee and
subsequent charges regardless of usage. All overcharges or
billing disputes must be reported within 60 days of the time the
dispute occurred. If you dispute a charge to your credit card
issuer that, in LoMoNet.com' sole discretion is a valid charge
under the provisions of the TOS and /or AUP, you agree to pay
LoMoNet.com an "Administrative Fee" of not less than $50 and not
more than $150.
Failure to Pay: The Company may temporarily deny service or
terminate this Agreement upon the failure of Subscriber to pay
charges when due. Such termination or denial will not relieve
Subscriber of responsibility for the payment of all accrued
charges, plus reasonable interest and any collection fees.
Subscriber acknowledges that the service provided is of such a
nature that service can be interrupted for many reasons other
than the negligence of the company and that damages resulting
from any interruption of service are difficult to ascertain.
Therefore, subscriber agrees that the company shall not be
liable for any damages arising from such causes beyond the
direct and exclusive control of the company. Subscriber further
acknowledges that the company's liability for its own negligence
may not in any event exceed an amount equivalent to charges
payable by subscriber for services during the period damages
occurred. In no event shall the company be liable for any
special or consequential damages, loss or injury.
Support Boundaries: LoMoNet.com, provides 24 x 7 technical
support to our subscribers (except for few holidays and short
company meetings when we close our center.) We limit our
technical support to our area of expertise. The following is our
guidelines when providing support: LoMoNet.com provides support
related to your server or virtual site physical functioning.
LoMoNet.com does not offer tech support for application specific
issues such as cgi programming, html or any other such issue.
LoMoNet.com does not provide technical support for YOUR
customers. If you can email, we encourage you to email
info@magicnines.biz for assistance. If you are able to get
online and have other questions, the answers may be on our home
page at http://www.magicnines.biz - we encourage you to check
there first. Lastly, the Help files in the program you are using
may have the answer to your question so please do investigate
these resources before contacting Tech Support.
SPAM and Unsolicited Commercial Email (UCE): LoMoNet.com takes a
zero tolerance approach to the sending of Unsolicited Commercial
Email (UCE) or SPAM over our network. Very simply this means
that customers of LoMoNet.com may not use or permit others to
use our network to transact in UCE. Customers of LoMoNet.com may
not host, or permit hosting of, sites or information that is
advertised by UCE from other networks. Violations of this policy
carry severe penalties, including termination of service.
Violation of LoMoNet.com' SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our SPAM
policy, LoMoNet.com will initiate an immediate investigation
(within 48 hours of notification). During the investigation,
LoMoNet.com may restrict customer access to the network to
prevent further violations. If a customer is found to be in
violation of our SPAM policy, LoMoNet.com may, at its sole
discretion, restrict, suspend or terminate customer's account.
Further, LoMoNet.com reserves the right to pursue civil remedies
for any costs associated with the investigation of a
substantiated policy violation. LoMoNet.com will notify law
enforcement officials if the violation is believed to be a
criminal offense.
First violations of this policy will result in an
"Administrative Fee" of $10 and your account will be reviewed
for possible immediate termination. A second violation will
result in an "Administrative Fee" of $100 and immediate
termination of your account. Users who violate this policy agree
that in addition to these "Administrative" penalties, they will
pay "Research Fees" not to exceed $75 per hour that LoMoNet.com
personnel must spend to investigate the matter. PLEASE, DO NOT
SPAM from your account.
As our Customers are ultimately responsible for the actions of
their clients over the LoMoNet.com network, it is advisable that
Customers develop a similar, or stricter, policy for their
clients.
IMPORTANT NOTICE:
If your site results in our IP Space being blacklisted, we will
immediately terminate your account and send to collections an
administrative fee of 500 USD.
Network
Bandwidth and Disk Usage: Customer agrees that bandwidth
and disk usage shall not exceed the number of megabytes per
month for the Services ordered by Customer on the Order Form
(the "Agreed Usage"). LoMoNet.com will monitor Customer's
bandwidth and disk usage. LoMoNet.com shall have the right to
take corrective action if Customer's bandwidth or disk usage
exceeds the Agreed Usage. Such corrective action may include the
assessment of additional charges, disconnection or
discontinuance of any and all Services, or termination of this
Agreement, which actions may be taken is in LoMoNet.com's sole
and absolute discretion. If LoMoNet.com takes any corrective
action under this section, Customer shall not be entitled to a
refund of any fees paid in advance prior to such action. In the
event that a customer exceeds the included allocation, MAGIC
NINES may, at its sole discretion, collect a deposit, in an
amount determined by LoMoNet.com, against customer's credit card
on file with LoMoNet.com. Bandwidth overage is $1 per GB over
allocated transfer.
System and Network Security: Users are prohibited from
violating or attempting to violate the security of the MAGIC
NINES Network. Violations of system or network security may
result in civil or criminal liability. LoMoNet.com will
investigate occurrences, which may involve such violations and
may involve, and cooperate with, law enforcement authorities in
prosecuting Users who are involved in such violations. These
violations include, without limitation:
Accessing data not intended for such User or logging into a
server or account, which such User is not authorized to access.
Attempting to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures
without proper authorization.
Attempting to interfere with service to any user, host or
network, including, without limitation, via means of
overloading, "flooding", "mail bombing" or "crashing".
Forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting.
Taking any action in order to obtain services to which such User
is not entitled.
Notification of Violation:
LoMoNet.com is under no duty to look at each customer's or
user's activities to determine if a violation of the AU{ has
occurred, nor do we assume any responsibility through our AUP to
monitor or police Internet-related activities.
First violation: Any User, which LoMoNet.com determines
to have violated any element of this Acceptable Use Policy,
shall receive an email, warning them of the violation. The
service may be subject at LoMoNet.com's discretion to a
temporary suspension pending a User's agreement in writing, to
refrain from any further violations.
Second Violation: Users that LoMoNet.com determines to
have committed a second violation of any element of this
Acceptable Use Policy shall be subject to immediate suspension
or termination of service without further notice.
We reserve the right, to drop the section of IP space involved
in Spam or Denial-of-Service complaints if it is clear that the
offending activity is causing great harm to parties on the
Internet. In particular, if open relays are on your network or a
customer's network, or if denial of service attacks are
originating from your network. In certain rare cases, we may
have to do this before attempting to contact you. If we do this,
we will contact you as soon as is feasible.
Suspension of Service or Cancellation: LoMoNet.com
reserves the right to suspend network access to any customer if
in the judgment of the LoMoNet.com network administrators the
customer's server is the source or target of the violation of
any of the other terms of the AUP or for any other reason which
LoMoNet.com chooses. If inappropriate activity is detected, all
accounts of the Customer in question will be deactivated until
an investigation is complete. Prior notification to the Customer
is not assured. In extreme cases, law enforcement will be
contacted regarding the activity. The customer will not be
credited for the time the customer's machines were suspended.
LoMoNet.com reserves the right to amend its policies at any
time. All Sub-Networks, resellers and managed servers of MAGIC
NINES must adhere to the above policies. Failure to follow any
term or condition will be grounds for immediate Cancellation.
You will be held responsible for the actions of your clients in
the matter described on these Terms and conditions. Therefore,
it is in your best interest to implement a similar or stricter
Terms and conditions or otherwise called Acceptable Terms of use
policy.
Indemnification: LoMoNet.com wishes to emphasize that in
agreeing to the LoMoNet.com Acceptable Use Policy (AUP) and
Terms of Service (ToS), customer indemnifies LoMoNet.com for any
violation of the Acceptable Use Policy (AUP) and Terms of
Service (ToS) that results in loss to LoMoNet.com or the
bringing of any claim against LoMoNet.com by any third-party.
This means that if LoMoNet.com is sued because of a customer's
or a customer of a customer's activity, the customer will pay
any damages awarded against LoMoNet.com, plus all costs and
attorney's fees.
Miscellaneous Provisions: You must provide us with, and
keep current, good contact information for you. E-mail, fax, and
telephone contacts are used, in that order of preference.
A waiver by the Company of any breach of any provision of this
Agreement by Subscriber shall not operate as or be construed as
a continuing or subsequent waiver thereof or as a waiver of any
breach of any other provision thereof.
Subscriber shall not transfer or assign this Agreement without
the prior written consent of the Company. Company may assign
Agreement at anytime without consent from or notice to
Subscriber. Company reserves right to cancel customers rights
under this contract at anytime without further obligation.
LoMoNet.com takes no responsibility for any material input by
others and not posted to the LoMoNet.com Network by LoMoNet.com.
LoMoNet.com is not responsible for the content of any other
websites linked to the LoMoNet.com Network; links are provided
as Internet navigation tools only. LoMoNet.com disclaims any
responsibility for any such inappropriate use and any liability
to any person or party for any other person or party's violation
of this policy.
LoMoNet.com is not responsible for any damages your business may
suffer. LoMoNet.com does not make implied or written warranties
for any of our services. LoMoNet.com denies any warranty or
merchantability for a specific purpose. This includes loss of
data resulting from delays, non-deliveries, wrong delivery, and
any and all service interruptions caused by LoMoNet.com.
It is absolutely forbidden to host pornographic content or IRC
servers on Virtual Server Accounts. Virtual Server Accounts
found hosting this material will be subject to immediate
cancellation without refund.
Responsibility for Content: You, as LoMoNet.com'
customer, are solely responsible for the content stored on and
served by your LoMoNet.com server.
Abuse Towards Our Staff or Network
Staff: Abuse Towards our staff or our network staff will not be
tolerated, If you use foul language, threaten us, or anything we
may find offensive, we may suspend your account, or if we decide
it needs to be delete it and offer no refund. Per Our AUP and
TOS, We offer No Refunds.
Charge backs: Charge backs or disputes of any kind will
result in an immediate termination of all services on your
account, weather you charged back one or all items on your
account. Threats are considered almost the same as an actual
chargeback.
Late Payments: We have zero tolerance policy for late
payment. We are very flexible with payments as long as you
communicate with us. However failure to communicate and payment
being late will result in suspension of service. Late Payments
are charged a fee of $10 per server or service that is late. At
the sole discretion of LoMoNet.com. We can waive the Late
Payment. If your servers are turned off there is a $25 dollar
re-activation fee per server.